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Network Support Analyst Job Description

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Network Support Analyst Job Description

To provide technical support functions for the Local Area Network (LAN) and Wide Area Networks (WAN) including the management of hubs, switches, routers, firewalls and servers.
 

Duties and Responsibilities

  • Install, configure, and support the LANs WANs and Internet systems.
  • Maintain network and workstation hardware and software.
  • Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
  • To supervise other network support technicians and plan, co-ordinate, and implement network security measures.
  • To manage performance tuning and capacity planning activities to enhance the performance of the network resources.
  • Perform routine backups and archival of files stored on the network to assist with disaster recovery.
  • Analyse user support statistics and other data and recommend appropriate measures.
  • Assists in maintaining the operating system and security software utilised on the network, including the addition of new users to the network and establishment of rights and privileges.
 

Skills / Attributes Required

  • Considerable network system design and development methods and techniques.
  • Extensive knowledge of computer network system protocols.
  • Considerable knowledge of capabilities, utilization, and limitations of data processing equipment.
  • Good knowledge of standard computer languages, including AIX or UNIX.
  • Good knowledge of IP addressing and TCP/IP networking
  • Strong knowledge of network management practices and procedures
 

Salary / Benefits Package

Up to £30,000 plus Pension and 25 days holiday

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