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Customer Service Administrator

  • Permanent
  • Kings Langley, Hertfordshire, England
  • £21000

Customer Service Administrator

We have an excellent opportunity for a customer service professional who has excellent administration experience to join a leading provider of education training consultancy services based in the Kings Langley area.

The post holder will be providing support, information and compliance monitoring in respect of delivering our clients services and their events. It is crucial that the successful individual has prior experience of using a computerised CRM preferably Microsoft Dynamics.

The main two areas of the role are to cover customer care and service delivery. The customer care side of the position is ensuring that all customers queries, and questions are resolved. The service delivery side of the role is to update and maintain customer records on the CRM system.

Responsibilities / Skills required:

  • A sound understanding of Microsoft Office, (Word, Excel) and other IT software Detail oriented and a diligent approach to tasks
  • Excellent interpersonal skills
  • Excellent written and verbal communication skills Experience in managing multiple tasks simultaneously
  • Ability to work to deadlines and to be able to prioritise tasks and requirements Good time management
  • Working knowledge of computerised CRM system (preferably Microsoft Dynamics)

-    Client –

CV Screen is recruiting for a leading organisation who have a strong brand within their sector and offer great career prospects.

Who will suit the role?

This is an excellent opportunity for an experienced Customer Service professional who also has excellent administration experience and knowledge of CRM systems.

Salary / Benefits:

A salary of up to £21,000 is available plus benefits

-          Pension Scheme

-          Free Office Parking

-          Bupa Helpline

-          Working for an international company

-          21 days Holiday (Including bank holiday and public holidays)

Location:

Kings Langley

To Apply:

Please send your CV to Mark Chaumeton of CV Screen in strict confidence, CV Screen is the Recruitment Agency managing this vacancy.

Summary:

Customer Service Administration

Education Training firm

Based in Kings Langley

CV Screen Ltd acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the Privacy Policy which can be found on the CV Screen website. www.cvscreen.co.uk

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Mark Chaumeton