Customer Support Analyst


A Customer Support Analyst keen to work in Quality Control is required by our Automotive Technology client near Warrington. A salary of £20k is available for this role.

As Customer Support Analyst you will provide technical knowledge and assistance to customer in order troubleshoot issues and ensure quality control for vehicle photographic imaging.

You will be trained on quality control and taught how to use very in depth and specific image standards to inspect vehicle images using a computer and custom software to enforce rigorous manufacturer brand guidelines.  

The successful Customer Support Analyst individual will interact directly with existing clients, providing quality customer service, handling enquiries and offering solutions and updates. You will perform administrative functions by updating client accounts and processing customer correspondence.

An interest in cars and the automotive industry would be of benefit, but not a necessity. Excellent written communications skills are essential.

--Client--

Our client is a Technology provider in the Automotive Sector who provide a great office environment and a comprehensive career path for employees.

Required skills:

- Strong customer service skills

- An excellent eye for detail

- A clear, professional, courteous and understanding phone manner

- The ability to explain enforced standards to vehicle retailers simply and clearly

- IT Support or Software support knowledge

Who would suit this role?

This is an excellent role for a dedicate Customer Services Executive or Service Desk Support Analyst looking to give their heart and soul to a rewarding employer in Warrington, Cheshire.

Salary:

Salary to £20,000 basic.

Location:

Warrington, Cheshire

Commute from: Widnes / Leigh / Wigan / Sales / Altrincham / Runcorn / St Helens

Alternative Titles: Customer Support Analyst / IT Support Analyst / Customer Service Executive

To Apply:

Please send your CV through to Peter Strutt of CV Screen in strict confidence.

Summary:

- A Customer Support Analyst vacancy for Warrington, Cheshire

- Strong customer service or software support skills are required

- Quality Control experience or photographic imagery knowledge is useful.

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