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IT Support Analyst

  • Permanent
  • Portishead, Somerset, England
  • £25000

An IT Support Analsyt is required to provide support for various UK clients by our Managed Service Provider client based in Portishead, Bristol. A salary of up to £25,000 is available for the right applicant.

The IT Support Analyst will support clients as a technical point of contact in the Software Support team responsible for troubleshooting management software applications based on Microsoft SQL Server and Windows Server operating systems. You will have a good knowledge of Windows troubleshooting and resolving issues for hardware and software meeting SLAs and keep standards to a high level.

Our client is looking for an enthusiastic and dedicated 2nd line Support Technician or 1st Line applicant, who is ambitious and passionate about the work they do. With opportunities to progress within the company, the IT Support Technician will have a fantastic opportunity to learn and develop new skills. You can take your career to the next level.

If successful, you will work on some of the following technologies: MS Exchange / Active Directory / Windows Server / Windows Desktop / DHCP / DNS / TCP/IP.


Our client is an expanding organisation offering Business Services and IT Solutions for a variety of clients based locally to Portishead, Somerset.

Required skills:

- Strong customer services experience

- Previous IT Support preferably in a Microsoft environment

- Some experience supporting Windows Desktop and Server

Who would this role suit?

This role will suit an IT Support Analyst keen to join a growing and rewarding employer who offers training and career development. 


Salary from £21,000 to £25,000 basic plus Pension and Training


Portishead, Bristol

Commute from: Somerset / Avon / Weston-super-Mare / Stoke Gifford / Almondsbury / Clifton / South West

To Apply:

Please send your CV through to Peter Strutt of CV Screen in strict confidence.

CV Screen is the IT Recruitment Agency managing this vacancy.

Alternative Titles:

IT Support Engineer / Desktop Support Analyst / 2nd Line Support Technician / 1st Line Support Technician


- IT Support Analyst vacancy in Portishead, Bristol

- Previous Helpdesk and Troubleshooting experience required

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Peter Strutt