IT Support Analyst

Are you an experienced IT Support Analyst with strong knowledge of SQL. Have you supported multiple sites resolving technical issues? Are you looking to work for a world-leading company who offer excellent packages and career progression? CV Screen may have the role for you!

Role Overview
An experienced IT Support Analyst is required for a well-known global brand with offices in Reigate. A salary of up to £38,000 is offered, depending on experience.

You will analyse, research and recreate client issues, resolving problems and preventing further issues.  You will validate and manage all escalations to 3rd line support.

You will have the opportunity to mentor 1st line to reduce escalations and improve efficiency.

The client are looking for someone who has had recent ‘hands-on’ experience of managing Windows based server environments. You must also have experience supporting multi-site environments, including network infrastructure and LAN/WAN.

CV Screen is recruiting for a well-known global brand based in Reigate.

Skills Required
The IT Support Analyst will ideally have the following experience:

-          Experience supporting Windows 2008/2012
-          Experience in a Helpdesk or Application Support role
-          Strong knowledge of SQL
-          Experience supporting a multisite environment
-          An industry qualification such as – MCP, MCSE, MCSA, CDLA, CCNA

Commute from – Guildford, Crawley, Tonbridge

Salary / Benefits
Up to £38,000 + benefits

-          25 days holiday, plus bank holidays (increasing with service)
-          Pension Scheme
-          Private healthcare
-          Staff purchase scheme
-          Summer hour policy

To Apply
Please email your CV through to in strict confidence or call Kate Lomax on 01494 541878 to discuss the role in more detail.

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