Service Desk Analyst
A Service Desk Analyst is required by a leading IT Support And Services provider based in Cardiff.
You will join an experienced team of 3 and you will provide 1st and 2nd line support to both internal users and some external. In this varied role, you will work with a wide range of technologies,
- Client –
CV Screen is recruiting for a leading IT Services company based in Cardiff
- Understanding of key concepts of Cloud based Services.
- Understanding of specific cloud technologies, such as Microsoft 365 and Microsoft Azure services.
- Knowledge of basic diagnostic and troubleshooting practice
- Understanding of the modern digital work-place including related technologies and infrastructures including:
- Windows Server based environments
- Common commercial end-user operating systems (Windows 10, MacOS, IoS, Android)
- Office 365, One Drive, One Note, Groups, Email etc.
Who will suit this role?
This is an excellent opportunity for an experience IT Helpdesk Support / Service Desk professional who is looking for a new role in the Cardiff area.
Basic salary to £22,000 + Benefits